Google Workspace Support
How we can help you
We globally manage the control panel of your Google Workspace environment to inform you of any alerts or critical situations..
We give immediate response to any inquiry and help you to solve any incident.
We provide you with a technician assigned to you, so that he/she can know in depth the situation of the company and its day to day activities.
Google Workspace support for our customers
Available for Google Workspace administrators
Phone assistance
Personalized attention from one of our agents
Incident resolution in less than 24 hours
Our Support Plans
Soporte
BASIC
- 24h x 7 days monitoring
- Supervision and resolution of incidents 8hX 5 days
- Support for Google Workspace administrators
- E-ticketing service for customer communications
Soporte
ADVANCED
- 24h x 7 days monitoring
- Supervision and Incident Resolution 8h X 5days
- Workspace administrator support
- E-ticketing service for customer communications
- Workspace support +
- News communication
- Workspace adoption consultancy
- Follow-up program (3 visits per year)
- 1 day corner Workspace (on-site support service)
Other Altostratus services
Customized developments
Training
Cloud Infrastructure
