WEBINAR
Revolutionizing the customer experience with GenAI
Discover how Generative AI is transforming customer service
Understanding and exploring how GenAI can transform the Customer Experience is critical to harnessing its full potential and creating more meaningful and personalized experiences. From generating more accurate product recommendations to creating more natural and immersive conversational interfaces, GenAI has become a strategic ally for companies looking to improve customer interaction and satisfaction.
Discover in this webinar, together with specialists from Google Cloud and Telefónica, the new capabilities of generative AI in Customer Experience to accelerate operations and improve customer service in all its aspects.
We explore what solutions are available in the Google Cloud AI ecosystem and how the integration of all these technologies can deliver more complete and interactive customer experiences.
In addition, we unveil new B2B solutions that generative AI offers in the form of Plug & Play for different business scenarios.
Session blocks:
- AI in Customer Service (Virtual Assistants use case).
- Google Cloud: Platform and trends in AI and ML for Customer Service
- New Plug & Play B2B solutions based on GenIA
Learn more about our Virtual Assistant services and Gen AI bots development at altostratus.es
